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faq
 
Q: How can I order from Hermes website?
A:Go to the "Catalogue" section, click on "Add to Cart". a PayPal page will appear showing the current status of your basket (Shopping Cart). After finalizing, submit the basket for check out and you will be asked for the payment details.
Q: Are only registered users allowed to place orders?
A:- No, but registering takes only few clicks and is recommended. It's even worth as you may benefit from bonuses such as collecting points (Hermes Credit), priority to book concert tickets, special discounts, order tracing...
Q: How can i trace my orders?
A:Registered users can log-in to our website, go to the "Account" section and check the status of their previous orders and find out whether the parcel has been processed, shipped,...
Q: How can i pay for my orders outside of Iran?
A:You can pay via credit card in which you will be directed to a PayPal secure page where you enter your Credit Card & Shipping information.
Q: What is Hermes Credit?
A:Frequent buyers (users) will collect points and according to the points, credits (in USDollars) will be assigned to their account for further purchases.
Q: Can i pay for an order both with Credit Card and Hermes Credit?
A:No, combined payment is not possible. For each check-out routine you have to chose only one payment method.
Q: Which destinations are covered in your ordering system?
A:We deliver CDs worldwide and have no territorial limits, which means our parcels travel to New Zealand, Chile and even the South Pole. The International Space-Station may also be added to our map soon!
Q: Where can we find Hermes products physically?
A:We have official distribution in Iran, Turkey, Italy, UK, France, Germany, Greece & BeNeLux but via second-party businesses, some works can also be found in other countries.
Q: Are Hermes albums and tracks available on the internet?
A:Sure. Despite our own website where you can order CDs online, there are plenty of webistes and portals providing our albums and tracks for download. We recommend our loyal partners and colleagues from Mondomix, Amazon, iTunes, Rhapsody, AOL and MusicMatch.
Q: How many albums does Hermes release annually?
A:Hermes Records has a bi-monthly schedule which follows a settled releasing calendar (6 albums per year). But for special cases we also hold a joker in our pocket for an eventual seventh release which the timing isn't fixed.
Q: Does Hermes release music only in specific genres?
A:Hard to describe our orientation. Checking the catalogue you may find traces of World, Jazz, Avant Garde, Contemporary, Classical, Minimal, Electro-Acoustic, Fusion, Rock, Traditional, Folk and Sacred music. But fact is that our aim is to stick to musical ideas which are innovative, authentic, non main-stream and Hermesian!
Q: I am a musician. How can I get my music released via Hermes?
A:If you have musical ideas which hasn't been produced yet, you can write about the project to projects@hermesrecords.com. If you have musical projects ready (or at least pre-recorded), mail a CD to Hermes Records, 11, Hediyeh Alley, face of Hosseynieh Ershad, Dr. Shariati Ave., Tehran 15468-17665, Iran or upload it via WeTransfer or Dropbox and send the download link to projects@hermesrecords.com. We will get back to you within two weeks from receiving your material for further talks or meetings. But in both cases please do not forget to write us your full contact information.
 
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top sellers
 
Lyra & Hymn Lyra & Hymn
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All of You All of You
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Canaan Canaan
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released on 3/8/2010
 
Clouds (2CD) Clouds (2CD)
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